The six steps listed (establish a helping relationship; assure safety; conduct an assessment; give support; assist with action plans; arrange for follow-up) are the steps for which process?

The six steps listed (establish a helping relationship; assure safety; conduct an assessment; give support; assist with action plans; arrange for follow-up) are the steps for which process?

• A. Crisis Intervention
• B. Case Management
• C. Group Therapy
• D. Referral

Answer: (A)

The steps are aligned with crisis intervention, which focuses on quick stabilization and short-term problem solving in the face of an acute crisis. Establishing a helping relationship sets the foundation of trust and safety in the moment. Assuring safety addresses immediate risk, ensuring the person is not in danger and that steps are in place to reduce harm. Conducting an assessment gathers essential information about the crisis, triggers, coping resources, and supports available. Giving support provides emotional reassurance and a sense of being heard, which helps calm the overwhelmed system. Assisting with action plans turns insight into concrete steps the person can take right away, including coping strategies and mobilizing resources. Arranging for follow-up ensures ongoing contact to monitor safety, adjust the plan, and connect the person with necessary services. Other approaches don’t fit this six-step sequence as well. Case management centers on coordinating long-term services and resources rather than immediate stabilization. Group therapy involves working with multiple clients in a therapeutic group format, with a different structure and goals. Referral is about directing someone to another service; it doesn’t by itself encompass the full short-term crisis response and follow-up sequence.

The steps are aligned with crisis intervention, which focuses on quick stabilization and short-term problem solving in the face of an acute crisis. Establishing a helping relationship sets the foundation of trust and safety in the moment. Assuring safety addresses immediate risk, ensuring the person is not in danger and that steps are in place to reduce harm. Conducting an assessment gathers essential information about the crisis, triggers, coping resources, and supports available. Giving support provides emotional reassurance and a sense of being heard, which helps calm the overwhelmed system. Assisting with action plans turns insight into concrete steps the person can take right away, including coping strategies and mobilizing resources. Arranging for follow-up ensures ongoing contact to monitor safety, adjust the plan, and connect the person with necessary services.

Other approaches don’t fit this six-step sequence as well. Case management centers on coordinating long-term services and resources rather than immediate stabilization. Group therapy involves working with multiple clients in a therapeutic group format, with a different structure and goals. Referral is about directing someone to another service; it doesn’t by itself encompass the full short-term crisis response and follow-up sequence.